Frequently Asked Questions

MyQueryCloset is Pakistan's first children's fashion comparison platform. We aggregate products from top Pakistani kids' clothing brands like Edenrobe, Outfitters, Breakout, J., and Minnie Minors, allowing parents to compare prices and styles in one place. We help you save time by eliminating the need to browse multiple websites.

Yes! MyQueryCloset is completely free for shoppers. There are no hidden fees, subscriptions, or charges. We help you discover and compare products, and when you're ready to buy, we redirect you to the brand's official website to complete your purchase securely.

We currently feature 5 top Pakistani children's fashion brands: Edenrobe Kids, Outfitters Junior, Breakout Kids, J. (Junaid Jamshed) Kids, and Minnie Minors. We're constantly working to add more trusted brands to give you even more options.

We regularly update our product catalog to reflect the latest offerings from each brand. However, since prices and availability can change at any time on the brand's website, we always recommend verifying the final details on the official brand website before making a purchase.

No, MyQueryCloset is a comparison and discovery platform only. We don't process any transactions. When you click 'Buy Now' or 'View Product', you are redirected to the brand's official website (Edenrobe, Outfitters, Breakout, J., or Minnie Minors) where you complete your purchase directly with them.

Product prices are updated regularly, but brands may change their prices at any time due to flash sales, limited-time offers, promotional campaigns, or inventory adjustments. We always recommend verifying the final price on the brand's official website before completing your purchase.

Use our powerful filters! Click on 'Filter' and select a discount range (e.g., 30-50% off, 50%+ off) to see discounted items across all brands. You can also sort by 'Discount: High to Low' to see the biggest savings first. During sale seasons like Eid, Black Friday, and year-end sales, discounts can go up to 70% off!

Yes! MyQueryCloset offers comprehensive filters including Brand, Gender (Boys/Girls), Collection (Ethnic, Casual, Formal, etc.), Product Type, Size, Color, Fabric, Season, and Price Range. Use these filters to quickly find exactly what your child needs.

Simply browse our products page where all brands are displayed together. You can filter by specific criteria and see products from multiple brands side by side. Each product card shows the brand name, original price, discounted price, and discount percentage for easy comparison.

All payments are processed on the brand's official website, not on MyQueryCloset. Each brand (Edenrobe, Outfitters, Breakout, J., Minnie Minors) has their own payment methods which typically include Credit/Debit Cards, Cash on Delivery (COD), Bank Transfer, and mobile wallets like JazzCash and Easypaisa.

Since you're purchasing directly from the brand's official website, your payment is processed through their secure payment gateways. MyQueryCloset never handles or stores any payment information. All transactions are between you and the brand.

Payment options including COD are determined by each brand individually. Most Pakistani brands like Edenrobe, Outfitters, and J. do offer Cash on Delivery. Please check the payment options on the brand's website during checkout.

All shipping and delivery is handled by the brand you purchase from. Each brand (Edenrobe, Outfitters, Breakout, J., Minnie Minors) has their own shipping partners, delivery times, and shipping charges. MyQueryCloset does not handle any logistics.

Delivery times vary by brand and your location. Generally, deliveries within major cities (Karachi, Lahore, Islamabad) take 2-4 business days, while other areas may take 4-7 business days. Please check the specific brand's shipping policy for accurate delivery estimates.

Most of our featured brands deliver nationwide across Pakistan. Some brands may have restrictions for certain remote areas. Please check the brand's delivery coverage on their website or contact their customer service for confirmation.

Shipping costs are set by each brand and may vary based on your location and order value. Many brands offer free shipping on orders above a certain amount (typically Rs. 2,000-3,000). Check the brand's shipping policy during checkout for exact charges.

Since MyQueryCloset does not process any transactions, returns and refunds are handled entirely by the brand you purchased from. Each brand has their own return policy, which typically allows returns within 7-15 days for unused items with original tags.

To return a product, contact the brand's customer service directly. You can find their contact information on your order confirmation email or on their official website. They will guide you through their return process, which usually involves filling out a return form or contacting their helpline.

Refund processing times depend on the brand's policy and your payment method. Generally, refunds take 7-14 business days after the returned item is received and inspected. COD refunds may be processed via bank transfer or store credit.

Exchange policies vary by brand. Most brands allow size exchanges within their return window if the item is unused with original tags. Contact the brand's customer service to initiate an exchange request.