Question 1

What is MyQueryCloset?

Accepted Answer

MyQueryCloset is Pakistan's first children's fashion comparison platform. We aggregate products from top Pakistani kids' clothing brands like Edenrobe, Outfitters, Breakout, J., and Minnie Minors, allowing parents to compare prices and styles in one place.

Question 2

Is the product data on MyQueryCloset accurate and up-to-date?

Accepted Answer

We strive to display the latest products and pricing from all featured brands. However, prices and availability may change on the original brand websites. We recommend verifying the final price on the brand's official website before completing your purchase.

Question 3

Can I buy products directly from MyQueryCloset?

Accepted Answer

No, MyQueryCloset is a comparison and discovery platform only. When you click 'Buy Now' or 'View Product', you are redirected to the brand's official website (Edenrobe, Outfitters, etc.) where you complete your purchase directly with them. All payments, shipping, and returns are handled by the respective brand.

Question 4

Is MyQueryCloset free to use?

Accepted Answer

Yes! MyQueryCloset is completely free for shoppers. We help you compare products and when you're ready to buy, we redirect you to the brand's official website to complete your purchase securely.

Question 5

Which brands are available on MyQueryCloset?

Accepted Answer

We currently feature 5 top Pakistani children's fashion brands: Edenrobe Kids, Outfitters Junior, Breakout Kids, J. (Junaid Jamshed) Kids, and Minnie Minors. We're constantly working to add more brands.

Question 6

How do I find the best deals and discounts on kids' clothes?

Accepted Answer

Use our 'Discount' filter to see products with the biggest price reductions across all brands. You can also sort by 'Discount: High to Low' to see the best deals first. During sales seasons like Eid and Black Friday, discounts can go up to 70% off!

Question 7

Who handles shipping and delivery?

Accepted Answer

All shipping and delivery is handled by the brand you purchase from. Each brand (Edenrobe, Outfitters, Breakout, J., Minnie Minors) has their own shipping policies, delivery times, and charges. Please check the respective brand's website for their shipping information.

Question 8

What is your return and refund policy?

Accepted Answer

Since MyQueryCloset does not process transactions, returns and refunds are handled directly by the brand you purchased from. Each brand has their own return policy. Please contact the brand's customer service or check their website for return and refund procedures.

Question 9

Why do some products show different prices than on the brand's website?

Accepted Answer

Product prices are updated regularly, but brands may change their prices at any time. Flash sales, limited-time offers, or regional pricing may also cause differences. Always verify the final price on the brand's official website before purchasing.

Question 10

How can I contact MyQueryCloset for support?

Accepted Answer

You can reach us via email at querycloset.ai@gmail.com or WhatsApp at +92 343 024 0647. We're happy to help with any questions about using our platform. For order-related queries, please contact the brand you purchased from directly.

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